DELIVERY & SHIPPING
Delivery Time= Processing Time + Shipping Time
Due to the HIGH DEMAND OF ORDERS , the delivery time can take up 2-4 weeks.
Due to our system upgrade,all orders made will be processed on Feb.12th, and all items request 3-5 business days to handcraft.
Many factors contribute to delivery time. We make every effort to ship your product out as soon as possible within the estimated time frame.
TRACKING AN ORDER
You’ll receive an e-mail that confirms your order has been shipped, issues your shipment tracking number, and provides a direct link to the carrier’s package-tracking site. If you require further tracking information, please contact us
When your order are shipped, you will receive a shipping notification email to track your order. You can also check the status of your order here
ORDER DELAY NOTIFICATION
In order to provide faster and more reliable shipping to our customers, we upgraded our order fulfillment system from Jan 9th to Jan 31st.
For orders placed during that time will be processed on Feb 1st .
For orders already shipped, the delivery time remains unchanged.
Shipping is FREE, If more than 45 days have passed please email us at Help@JEWELLERYRACK.COM to review the status of your order. Refunds will be handled through email if necessary.